Terms & Conditions
Last Updated: 14/09/2024
Welcome to ClockInMaster! These Terms and Conditions ("Terms") govern your use of our time and attendance application ("Service"). By accessing or using the Service, you agree to comply with and be bound by these Terms.
1. Acceptance of Terms
By using the Service, you accept and agree to these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use the Service.
2. Description of Service
Our Service allows organizations to manage employee time and attendance through a SaaS platform. Features include but are not limited to, clock-in/clock-out functionality, leave management, and reporting.
3. User Accounts
- Registration: To use the Service, you must create an account by providing accurate and complete information.
- Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
- Termination: We reserve the right to suspend or terminate your account if you violate these Terms or engage in any fraudulent, abusive, or unlawful activity.
4. Subscription and Fees
- Subscription Plans: The Service is available on a subscription basis with various plans. Details of the plans and pricing are provided on our website.
- Payment: You agree to pay all applicable fees associated with your chosen subscription plan. Fees are billed in advance and are non-refundable except as required by law.
- Changes: We reserve the right to change subscription fees and billing methods upon notice to you.
5. Use of Service
- Compliance: You agree to use the Service in compliance with all applicable laws and regulations.
- Restrictions: You must not misuse the Service, including but not limited to interfering with the operation of the Service or accessing the Service using unauthorized methods.
6. Data and Privacy
- Data Ownership: You retain ownership of all data you submit to the Service. We do not claim ownership of your data.
- Privacy: Our Privacy Policy explains how we collect, use, and protect your data. By using the Service, you consent to the practices described in the Privacy Policy.
7. Intellectual Property
- Ownership: We retain all rights, title, and interest in and to the Service and all related intellectual property.
- License: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use the Service.
8. Warranties and Disclaimers
- No Warranty: The Service is provided "as is" without any warranties of any kind. We do not warrant that the Service will be uninterrupted, error-free, or secure.
- Disclaimer: We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service.
10. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, liabilities, and expenses arising out of your use of the Service or violation of these Terms.
11. Modifications to Terms
We may revise these Terms from time to time. The most current version will always be posted on our website. By continuing to use the Service after changes are made, you agree to be bound by the revised Terms.
12. Governing Law
These Terms are governed by and construed in accordance with applicable local laws and regulations. Please refer to your local laws for specific rights and obligations.
13. Contact Information
If you have any questions about these Terms, please contact us at:
Privacy Policy
Last Updated: 14/09/2024
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
- Personal Information: We may collect personal information such as your name, email address, and phone number when you register for an account or contact us.
- Usage Data: We collect data on how you use the Service, including IP addresses, browser types, and pages viewed.
2. How We Use Your Information
- Service Improvement: We use your information to enhance and improve our Service.
- Communication: We may use your contact information to communicate with you about updates, promotions, and support.
- Legal Compliance: We may use or disclose your information to comply with legal obligations or protect our rights.
3. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
4. Third-Party Services
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties.
5. Your Choices
- Access and Correction: You may request access to or correction of your personal information.
- Opt-Out: You can opt out of receiving promotional communications from us.
6. Changes to Privacy Policy
We may update this Privacy Policy from time to time. The most current version will be posted on our website. Continued use of the Service signifies your acceptance of any changes.
7. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
Support Policy
Last Updated: 14/09/2024
Our Support Policy outlines the support services we provide to our users and how to get assistance.
1. Support Services
- Help Center: Our Help Center provides answers to common questions and troubleshooting tips.
- Contact Support: If you need further assistance, you can contact our support team via email or through the support portal on our website.
- Response Time: We aim to respond to support inquiries within 24-48 hours.
2. Support Availability
Support is available during our business hours, Monday to Friday, from 9 AM to 5 PM local time.
3. Support Limitations
Our support services are limited to issues directly related to the use of the Service. We are not responsible for resolving issues related to third-party services or hardware.
4. Contact Information
If you need support, please contact us at: